Last updated: September 4, 2026

ōnlē organics respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how ōnlē organics LLC collects, uses, discloses, stores, and protects personal information when you visit our website, create an account, place an order, purchase a subscription, access a course, complete a quiz or form, communicate with Customer Care, interact with our marketing, or otherwise use our products and services.

In this Privacy Policy, “ōnlē organics,” “we,” “us,” and “our” refer to ōnlē organics LLC. “You” and “your” refer to the individual whose personal information we collect or process.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with ōnlē organics.

We may collect identifying and contact information, including your name, email address, telephone number, billing address, shipping address, and account information.

We may collect purchase and subscription information, including products purchased, order history, subscription selection, recurring-order schedule, discounts, returns or order issues, course access, customer preferences, and communications relating to purchases.

We may collect payment and transaction information necessary to complete a purchase. Payment-card and financial information is generally collected and processed directly by our authorized payment providers. ōnlē organics does not receive or store complete payment-card numbers when the transaction is handled directly by those providers.

We may collect account information, including login details, account activity, course progress, saved preferences, and actions taken through a customer or subscription account.

We may collect information you voluntarily provide through quizzes, assessments, forms, surveys, reviews, testimonials, direct messages, emails, course questions, product questions, and Customer Care communications.

Because ōnlē organics provides wellness products and education, information voluntarily submitted by customers may include health-related information, symptoms, allergies, sensitivities, medications, pregnancy or breastfeeding information, product experiences, family health concerns, or information about a child.

Please provide only the information reasonably necessary for us to respond to your request. Do not submit confidential health information through a public comment, public review, or social-media post.

We may collect device and internet information automatically, including your IP address, browser type, device type, operating system, approximate location, referring website, pages viewed, links selected, time spent on the website, cart activity, and interactions with emails or advertisements.

We may collect marketing information, including email and SMS preferences, responses to campaigns, promotional engagement, advertising interactions, and information used to understand which products, content, or resources are relevant to our audience.

We may also receive information from service providers and business partners that help us operate our website, process payments, manage subscriptions, deliver courses, fulfill orders, prevent fraud, provide analytics, or conduct marketing.

How We Collect Personal Information

We collect personal information directly from you when you place an order, create an account, subscribe, join our email or SMS list, complete a form or quiz, access a course, submit a review, enter a promotion, contact Customer Care, or communicate with us.

We collect certain information automatically through cookies, pixels, tags, local storage, analytics technologies, and similar tools when you use our website or interact with our communications.

We may receive information from ecommerce platforms, subscription-management providers, payment processors, shipping carriers, fulfillment partners, course platforms, email or SMS providers, analytics providers, advertising platforms, fraud-prevention services, and other vendors that perform services for us.

We may also receive information from publicly available sources or social-media platforms when you interact with public ōnlē organics content.

How We Use Personal Information

We use personal information to process and fulfill purchases, manage recurring subscriptions, collect payments, provide order and shipping updates, administer customer accounts, deliver course access, and provide requested products and services.

We use personal information to communicate with you about your orders, subscriptions, account, course access, product questions, support requests, policy updates, and other service-related matters.

We use information to respond to Customer Care questions, understand the concern being described, provide general product education, and document the support provided.

We use information to operate, maintain, personalize, secure, and improve our website, products, courses, customer experience, and business operations.

We use information to detect and prevent fraud, unauthorized transactions, security incidents, misuse, illegal activity, and violations of our Terms of Service.

We use information to maintain business, accounting, tax, legal, subscription-consent, transaction, and compliance records.

When permitted by law, we use contact and engagement information to send educational content, newsletters, product information, promotions, abandoned-cart communications, and other marketing that may interest you.

We may use aggregated, anonymized, or deidentified information for analytics, research, product development, education, advertising, marketing, and business planning. We will not attempt to reidentify information that has been properly anonymized or deidentified except where permitted by law for verification or security purposes.

We may use personal information for another purpose disclosed when the information is collected or with your consent.

Health-Related Information You Voluntarily Provide

ōnlē organics is a wellness-products and education company. It is not a healthcare provider, health plan, or healthcare clearinghouse, and information submitted to ōnlē organics is generally not protected by the Health Insurance Portability and Accountability Act, commonly known as HIPAA.

If you voluntarily share health-related information with Customer Care or through a private form, quiz, email, message, photograph, video, or other communication, we may use it to understand and respond to your request, provide general product education, maintain a record of the communication, improve customer support, protect safety, comply with legal obligations, and create anonymized educational or marketing content as described in this Privacy Policy.

We do not sell private health-related information. We will not publicly identify you in connection with private health information unless you give us separate permission to do so.

Do not send more health information than is reasonably necessary for your question. For individualized medical advice, diagnosis, or treatment, consult a qualified healthcare professional.

Information About Children

Our website, checkout, customer accounts, subscriptions, and course-purchasing process are intended for adults who are at least 18 years old.

ōnlē organics offers products and education that parents or legal guardians may choose for their children, but those products are purchased and managed by adults.

We do not knowingly permit children to create customer accounts, make purchases, enroll independently in courses, or submit personal information directly through our website.

A parent or legal guardian may voluntarily provide information, photographs, or videos involving a child when requesting product education, sharing an experience, or communicating with Customer Care. We may use properly anonymized information involving a child as described in this Privacy Policy. We will obtain separate permission from the child’s parent or legal guardian before using privately submitted material in a way that identifies or reasonably could identify the child.

If you believe a child has submitted personal information to us without appropriate authorization, email customercare@onleorganics.com so we can review and take appropriate action.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, local storage, software development kits, and similar technologies.

These technologies may be used to keep the website functioning, remember preferences, maintain cart and account activity, measure website performance, understand how visitors use our website, prevent fraud, personalize content, and evaluate or deliver marketing.

Some cookies are necessary for the website and checkout to operate. Other cookies, including analytics and advertising cookies, may be optional depending on your location and applicable law.

Where required, we will ask for consent before using nonessential cookies. You can manage available choices through our cookie banner, privacy settings, browser settings, or other opt-out tools provided on our website.

Disabling cookies may affect the availability or operation of certain website features.

Analytics and Advertising

We may work with analytics and advertising providers to understand website traffic, measure marketing performance, deliver relevant advertisements, and understand how people interact with our website and communications.

These providers may collect or receive device information, online activity, cookie identifiers, approximate location, purchase activity, or hashed contact information, depending on our settings and your privacy choices.

We do not use private Customer Care communications or identifiable private health information to create targeted advertising audiences.

Where required by applicable law, you may manage advertising and analytics choices through the privacy settings or data-sharing controls available on our website.

Email and SMS Communications

If you subscribe to marketing emails or SMS messages, we may send educational content, product information, promotions, reminders, and other marketing communications.

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message.

You may opt out of marketing text messages by following the instructions provided in the message, including replying STOP where supported.

Opting out of marketing does not prevent us from sending nonmarketing communications necessary to process an order, manage a subscription, deliver course access, protect an account, respond to a request, or provide legally required notices.

How We Disclose Personal Information

We may disclose personal information to service providers that help us operate our business.

These providers may include ecommerce and website platforms, subscription-management providers, payment processors, banks, fraud-prevention providers, fulfillment partners, warehouses, shipping carriers, customs providers, course platforms, cloud-storage providers, customer-support systems, email and SMS providers, analytics services, advertising platforms, accountants, attorneys, insurers, information-technology providers, and security vendors.

These providers receive information only as reasonably necessary to perform services for us, comply with law, or protect our business and customers. Disclosure to a service provider for these operational purposes is not a sale of personal information.

We may disclose information when required to comply with a law, regulation, subpoena, court order, governmental request, customs requirement, tax obligation, or other legal process.

We may disclose information when reasonably necessary to investigate fraud, enforce our agreements, protect the security of our website or systems, protect the rights and safety of ōnlē organics or others, or establish, exercise, or defend a legal claim.

We may disclose information as part of a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction. Where required, we will provide notice or protect the information through appropriate terms.

We may disclose information at your direction, with your consent, or for another purpose explained when the information is collected.

Voluntarily Shared Information, Photographs, and Videos

When you voluntarily send or submit information, feedback, a product experience, story, review, testimonial, photograph, audio recording, or video to ōnlē organics, you give ōnlē organics permission to use that material anonymously for educational, promotional, advertising, marketing, research, product-development, and other business purposes.

Anonymous use may include quoting or paraphrasing written information, sharing an experience without identifying the person who submitted it, combining information into broader customer insights, displaying a product photograph, or editing, cropping, blurring, or otherwise modifying a photograph or video so that no individual can reasonably be identified.

Before using privately shared material anonymously, we will remove or conceal identifying information such as names, email addresses, telephone numbers, shipping addresses, order numbers, social-media usernames, account information, recognizable faces, recognizable voices, location information, and other details that could reasonably identify the customer or another person.

Information voluntarily shared about symptoms, health experiences, product use, family experiences, or results may also be used anonymously as described in this section.

A photograph, video, or audio recording is not considered anonymous when a person’s face, voice, name, username, location, or other identifying characteristic remains recognizable. ōnlē organics will obtain separate permission before using privately submitted material in a way that identifies or reasonably could identify an individual.

Information, photographs, or videos involving a child will be used anonymously unless ōnlē organics obtains separate permission from the child’s parent or legal guardian for identifiable use.

Anonymous use will not include your name or contact information, and ōnlē organics will not represent an anonymous experience as belonging to a specifically identified person.

You will not receive payment or compensation for anonymous use of material you voluntarily submit unless ōnlē organics agrees otherwise in writing.

Public Reviews, Comments, and Social-Media Posts

If you submit a review, comment, photograph, video, or other content publicly, the information you choose to publish may be visible to other people and may be governed by the platform through which it was submitted.

Public content may identify you through your name, profile, username, photograph, or other information you have chosen to make publicly visible.

The anonymous-use provisions in this Privacy Policy apply to material used anonymously by ōnlē organics. If we want to feature privately shared material in a way that identifies you, we will obtain separate permission where appropriate or required.

We Do Not Sell Personal Information

ōnlē organics does not sell, rent, license, or exchange personal information for money or other valuable consideration. Period.

We disclose personal information only as reasonably necessary to operate our business, fulfill orders, manage subscriptions, process payments, deliver courses, communicate with customers, provide Customer Care, maintain and secure our website, conduct marketing, comply with legal obligations, or carry out another purpose described in this Privacy Policy.

Service providers that process personal information for ōnlē organics are permitted to receive only the information reasonably necessary to perform their services or satisfy applicable legal requirements.

ōnlē organics does not sell private health information, Customer Care communications, photographs, videos, customer stories, email addresses, telephone numbers, or other personal information.

We do not knowingly sell the personal information of children.

Data Retention

We retain personal information for as long as reasonably necessary to provide products and services, manage accounts and subscriptions, maintain transaction and consent records, comply with tax and accounting obligations, resolve disputes, enforce agreements, prevent fraud, protect safety, and satisfy legal requirements.

Retention periods vary depending on the type of information, the reason it was collected, the sensitivity of the information, contractual requirements, legal limitation periods, and applicable law.

When personal information is no longer reasonably necessary, we may delete it, anonymize it, deidentify it, or securely isolate it from further use.

Information may remain for a limited period in backups, fraud-prevention records, tax records, legal files, or systems where immediate deletion is not reasonably possible or legally appropriate.

Properly anonymized information that can no longer reasonably be connected to an individual is not personal information and may be retained and used for the purposes described in this Privacy Policy.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access restrictions, secure website connections, account controls, vendor review, staff practices, and security monitoring.

No internet transmission, electronic-storage system, or security measure can guarantee absolute security. You are responsible for protecting your account credentials and notifying us promptly if you believe your account or personal information has been compromised.

International Data Transfers

ōnlē organics is based in the United States. Our website, service providers, and business systems may process personal information in the United States and other countries.

These countries may have privacy laws that differ from those in your location.

Where required, we use appropriate safeguards for international transfers, which may include contractual protections, approved transfer mechanisms, consent, or another lawful basis.

By making a purchase or using our services, you understand that personal information may be transferred and processed outside your country, subject to the protections required by applicable law.

Your Privacy Rights

Depending on where you live, you may have the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion, request a portable copy, restrict or object to certain processing, withdraw consent, or appeal a decision concerning a privacy request.

You may also have the right to manage certain targeted advertising, profiling, analytics, or cookie activities.

These rights are not absolute. We may retain or continue processing information when permitted or required for transactions, subscriptions, fraud prevention, security, tax, accounting, legal compliance, recordkeeping, or the establishment or defense of legal claims.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

How to Submit a Privacy Request

To submit a privacy request, email customercare@onleorganics.com with the subject line “Privacy Request.”

Describe the right you wish to exercise and provide enough information for us to identify the relevant records.

We may need to verify your identity before completing the request. Verification may require confirming information associated with your account, order, email address, or prior interactions.

We will use information submitted for verification only to evaluate and complete the request.

An authorized agent may submit a request where permitted by law. We may require proof of authorization and may also verify the request directly with the individual.

We will respond within the period required by applicable law.

United States State Privacy Rights

Residents of certain United States jurisdictions may have additional rights concerning access, correction, deletion, portability, targeted advertising, profiling, or other uses of personal information.

When these laws apply to ōnlē organics and your information, you may exercise those rights through the privacy-request process described above or through the privacy choices provided on our website.

Where required, we recognize browser-based opt-out preference signals, such as Global Privacy Control, for the browser or device from which the signal is sent.

If we deny an appealable request, we will explain how to appeal where required.

European Economic Area, United Kingdom, and Switzerland

Where applicable, we process personal information under one or more recognized legal bases.

We process information as necessary to perform a contract when we fulfill an order, manage a subscription, deliver course access, process payment, or provide a requested service.

We process information based on legitimate interests when we operate and improve our business, secure our systems, prevent fraud, maintain appropriate records, communicate with customers, and create properly anonymized educational or marketing materials, provided those interests are not overridden by applicable privacy rights.

We process information based on consent when consent is required, including for certain marketing, cookies, identifiable testimonials, or other optional activities.

We process information when necessary to comply with a legal obligation.

Where applicable, you may withdraw consent, object to certain processing, request restriction, or lodge a complaint with the data-protection authority in your country. Withdrawing consent does not affect processing that was lawful before the withdrawal.

Canadian and Other International Privacy Rights

Customers in Canada, Brazil, and other countries may have rights concerning access, correction, deletion, consent, information about processing, or complaints.

Where the applicable law applies to ōnlē organics and your personal information, we will respond to verified requests in accordance with that law.

Third-Party Websites and Services

Our website may link to third-party websites, platforms, payment services, social networks, or other services.

This Privacy Policy does not govern third parties. Their collection and use of information are governed by their own privacy policies and terms.

We encourage you to review the privacy practices of any third-party service you use.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our business, technology, data practices, or legal obligations.

The updated version will be posted with a revised “Last updated” date. When required, we will provide additional notice of a material change.

Contact Us

For privacy questions, privacy requests, orders, products, shipments, subscriptions, cancellations, or any other Customer Care need, email customercare@onleorganics.com.